Spoke to a rep over at Broadweave, who was about as helpful as a he could have been (I’m assuming that he was tied up, unconscious, and bound by law to not be helpful). Apparently, they can only talk to whoever is at home, so that they can run through a checklist of what lights are lit up on the WWP box. I asked him what they needed to know, that I could find out from Wendy. He insisted that Wendy had to call them. This is the kind of effort that I’ve come to appreciate from Broadweave and other such companies.
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